Our refund policy for services provided by Novalieri Group and its subsidiaries.
Refund policy is subject to mutual agreement prior to service engagement. Each subsidiary offers different, industry relevant refund policies.
Novalieri Group operates through multiple subsidiaries across different industries, each with unique service characteristics and industry standards. As such, refund policies are not standardized across all entities but are instead established through mutual agreement during the service engagement process.
Prior to the commencement of any service, all refund terms, conditions, and procedures will be clearly outlined in the service agreement or contract. This ensures transparency and mutual understanding between Novalieri Group (or its relevant subsidiary) and the client.
Refund policies may vary based on:
Each subsidiary within the Novalieri Group portfolio maintains industry-relevant refund policies that align with best practices in their respective sectors:
To request a refund, please contact the relevant subsidiary or Novalieri Group directly through our contact form or email at hello@novalierigroup.com. All refund requests will be reviewed in accordance with the terms specified in your service agreement.
For questions regarding refund policies or to discuss refund terms for a specific service engagement, please contact us through our website contact form or via email at hello@novalierigroup.com.